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Our FAQ section is based on questions from our members, and it’s likely that you’ll find answers to your questions there. By browsing the FAQ page, you can address most of your general inquiries. The FAQ section covers the majority of questions asked by our users, and our responses address all of them unless the issue is specific in nature. If you’re still unable to find the information you need, feel free to contact our help section, where our experienced staff will provide you with a suitable solution. Please note that we receive numerous inquiries and clarifications about our site and services, and we strive to answer all your questions until you’re satisfied. If there’s a delay in responding to your question, please be patient, as answering all emails takes time.
You can also visit our Dating and Relationship forum, where various topics related to online dating and relationship advice are discussed in detail. If you have any concerns about our site’s billing, please contact us immediately so we can resolve the issue to your satisfaction. We value your feedback, as it helps us gauge our effectiveness in providing dating services. We encourage you to share your thoughts, as we appreciate and respect your views. Our dating site has a dedicated team capable of addressing your inquiries, and if you’d like to discuss your issue in person, you’re welcome to meet with any of our team members by giving prior notice.
While we aim to provide matches that meet your requirements and expectations, sometimes the matches offered may not be an exact fit. This happens because we try to find matches as close to your preferences as possible, and we continuously work to improve our matching process. Although it’s unlikely that you’ll need to cancel your account due to dissatisfaction, if you wish to do so for personal reasons, simply log in with your username and ID, answer a simple question, and confirm the cancellation of your account.